We know that you want the lowest prices possible so we do not pad our product prices with hidden shipping expenses. We never mark up shipping costs and our rates to you are often below our actual shipping cost. This results in lower total costs for you.
We know you want your items fast!
- Business days are Monday through Friday and exclude weekends and National holidays.
- Most orders placed on a business day before 2 pm ET are processed and shipped the same day.
- Orders placed after 2 pm ET on Friday, on weekends or holidays, will ship on the following business day.
- During our busier times, processing can take a little longer. All orders are shipped within 2 business days.
- A confirmation email is sent once your order is submitted.
- When your order is shipped, you will receive another e-mail with a delivery confirmation.
- We require a physical address for shipments - no PO Boxes.
- We currently only ship to the continental United States for online orders.
- We also can ship to Hawaii, Alaska, APOs, and Canada, but these orders are subject to additional shipping fees. Please contact us for a shipping quote.
- FOR CANADA our minimum order is $150 before shipping and duties. The total shipping charges for an order to Canada is generally 80% to 90% of the order so would be close to $120 for a $150 order. If still interested, please e-mail us your order and address for a quote.
- We use USPS and FedEx Ground for all shipments.
- Unless specified, we determine the shipping method based on the most economically efficient shipping method for your package. If you prefer FedEx Ground, this can be chosen at checkout for an additional cost. (FedEx Ground does not ship to P.O. Boxes so please make sure a physical street address is listed in your ship to information.)
Once the order is processed and shipped, value shipping transit times are between 3-8 business days. FedEx Ground transit times are between 2-5 business days.
FedEx Ground Shipping Time*
*estimated time is business days and excludes weekends and holidays.
Our complete product line is shipped from Charlotte, NC.
We currently ship only to US and Canadian addresses. Please contact us for a shipping quote. We prepay brokerage fees, duties, and import taxes for non-US addresses.
Although expedited shipping is not our usual practice, we understand that situations arise where expedited shipping may be necessary.
- Requests for expedited shipments must be submitted by 1:00PM ET in order for your order to be processed and additionally billed.
- We will make our best effort to get out all express shipments but cannot guarantee shipment.
- We reserve the right to charge up to an additional 10% expedite fee for all expedited shipments.
- Any requests received after 1:00PM ET will be sent via our regular shipping method or taken care of as soon as possible.
Have any questions?
Reach out to us via our Contact form or give us a call. Your satisfaction is our #1 priority.